What’s Next for the Internet of Things (IoT) in Personalization

Marketing Cloud

More and more brands have jumped on the IoT bandwagon. We have an excess of wearables—activity trackers, smartwatches, smart glasses and sneakers, and more—that track seemingly endless datapoints.

But here’s the funny thing… Most consumers don’t even know what IoT is, and unless there’s a compelling and meaningful benefit from it, they don’t really care. “Socks that monitor my foot landing? Maybe if I was an elite runner, but I’m not. So, why should I pay extra for this irrelevant feature?”

Creating more wearables that track data shouldn’t be the aim of brands; delivering meaningful, tangible relevance to their users should be.

Enhance Personalization Capabilities and Experiences

We’re in a period in which the IoT pendulum is still swinging. Initially, it swung toward “smart for smart’s sake,” and many brands remain in that corner. But many brands are also gradually opting for more strategic approaches. They’re taking a breath and stepping back to examine both existing and potential IoT experiences, asking themselves whether their products lend real value.

This post was originally published on MarketingProfs.com. To view the entire article, click here. 

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