Host had started the audio conference in the meeting room but audio is not available in Adobe Connect recording.
Adobe Connect 9 or higher.
During the investigation of this bug, the below workflow was found to cause missing audio in the recordings.
Steps to reproduce:
Start a meeting and start recording; i.e recording 1.
Pause recording 1
Start audio conference.
After conference is started successfully, stop recording 1.
Start another recording; i.e recording 2.
You will find in recording 2 UV audio is not recorded.
It is advised to avoid this workflow until the issue is fixed.
Contact Adobe Connect support if you have any follow up questions.