[Type@Paris] Entretien avec Agnès Dahan


Adobe
Si vous ne connaissez pas encore le travail d’Agnès Dahan, nous vous proposons d’aller à la rencontre de cette artiste en parcourant son site web. Directrice artistique indépendante, Agnès a fondé en 2004 un studio graphique spécialisé dans l’édition culturelle et l’identité visuelle pour plusieurs disciplines : design, photographie, création contemporaine, mais aussi arts vivants. Elle était l’invitée de Type@Paris dont Adobe est partenaire cette année encore et a répondu à quelques questions.
Qu’est-ce qui vous a poussée à vous intéresser à l’art et au design ?
Agnès Dahan : Je pense que la première œuvre d’art qui m’a véritablement émerveillée était une chorégraphie de Wim Vandekeybus et, même si je n’en ai pas mesuré la portée à l’époque, cette rencontre a été fondamentale pour moi. Je n’ai pas grandi dans une famille d’artistes et n’ai pas suivi un cursus artistique classique. Je me suis orientée vers les Arts appliqués par instinct, et j’ai travaillé assidûment pour être acceptée à la prestigieuse École normale supérieure de Cachan, où l’enseignement était finalement trop théorique à mon goût. J’ai donc quitté cet établissement pour suivre une formation sur les arts vivants à l’université.

Durant cette formation, j’ai pris conscience que très peu d’ouvrages étaient publiés sur les arts du spectacle et, plus spécifiquement, sur le processus de création. J’ai fait un stage auprès du chorégraphe Boris Charmatz et me suis tout naturellement employée à documenter ces représentations (sténopé, dessins, entretiens, photos) avant de bricoler avec les moyens du bord un livre exposant le fruit de mes recherches. À cet instant, j’ai pris la pleine mesure de l’apport culturel de l’édition.
Que représente, à vos yeux, la concrétisation physique de votre travail (que ce soit sous forme de livre, de scénographie d’exposition ou de signalétique) ? Pensez-vous que ce n’est pas faire honneur à vos créations que de les confiner à un écran d’ordinateur ? Ou bien cela dépend-il tout simplement du projet ?
Pour moi, chaque projet revêt d’emblée une forme physique. Je l’imagine tout à la fois dans sa matérialité et dans sa conceptualité. L’une ne va pas sans l’autre.
Qu’est-ce qui a été déterminant dans votre éducation et votre parcours en tant que designer ? Il peut s’agir d’une personne, d’un établissement ou d’une autre ressource.
Incontestablement, les professionnels que j’ai rencontrés tout au long de ma carrière : les chorégraphes Catherine Contour, Boris Charmatz et Alain Michard, le graphiste et éditeur Xavier Barral, la conservatrice et théoricienne Chantal Pontbriand et l’architecte Patrick Bouchain. Tous m’ont beaucoup appris ; ils ont donné du sens, et une orientation, à mon travail.

 Qu’appréciez-vous particulièrement dans votre domaine d’activité ? Y a-t-il des aspects ou des attitudes négatives dans le secteur que vous aimeriez voir changer ?
Je n’aime guère la notion de « créatrice toute puissante » que véhicule le titre de directrice artistique, celle d’une vedette sur le marché de la création. Chacun des projets produits dans le studio est incontestablement le fruit d’un travail d’équipe ; jamais je n’y serais arrivée seule. Intuition, inspiration, envie et motivation ont beau être au rendez-vous de mon côté, sans l’aide des autres, je serais incapable de créer quoi que ce soit Il faut que chacun en soit convaincu parce que cela ne s’apprend pas sur les bancs de l’école.
Qu’est-ce qui, en dehors de votre secteur d’activité, vous inspire ?
Les individus et leurs réflexions.

Auriez-vous quelques anecdotes amusantes ou embarrassantes à nous raconter ? N’ayez pas peur, soyez franche. Nous sommes entre nous !
J’ai réalisé un livre sur Apollinaire l’an dernier, publié aux éditions Textuel. Ce poète comptait, parmi ses nombreux amis, des artistes peintres comme Matisse, Picasso ou Sonia Delaunay. Lorsque nous avons commencé à travailler sur ce projet, nous nous sommes interrogés sur la plasticité dans son œuvre et sur ses influences. Nous nous sommes mis aux travaux plastiques à grand renfort de collages, d’impressions, de découpes, etc. Anecdote amusante : après tout un tas d’essais intuitifs de collages et de découpes autour de son nom, nous avons mis la main sur un collage de Matisse relativement proche de ce à quoi nous étions parvenus. Nous étions à la fois fiers et bien décidés à concrétiser un projet qui s’avérait, en définitive, pertinent. Le côté embarrassant, c’est qu’au final, nous n’avons pas pu publier l’ouvrage avec la couverture typographique que nous aimions tant, et que l’éditeur avait approuvée, parce que l’auteur a mis plus d’une année à nous faire parvenir ses textes et que, dans l’intervalle, un autre livre sur Apollinaire avait été publié chez Gallimard… Nous avons donc dû faire machine arrière et repartir de zéro. C’était vraiment agaçant. Nous avons eu énormément de mal à faire le deuil de notre premier projet, mais nous étions pour ainsi dire en mesure de le recréer … Nous avons conservé les papiers découpés, que nous avons associés à un calligramme afin de faire ressortir la spécificité de cet ouvrage par rapport à l’autre. Nous pensons qu’il s’agissait d’un bon compromis.
Retrouvez l’intégralité de sa présentation et voyez ou revoyez les interventions des autres invités sur notre chaîne YouTube.
Entretien réalisé par Dave Coleman et publié dans sa version originale (anglais) sur https://www.typeparis.com/news/qa-sessions-agnes-dahan/

Flash Player 27 and AIR 27 betas available on Adobe Labs

Adobe
New Flash Player 27 and AIR 27 betas, code named Zoe, are now available on Adobe Labs. This beta release includes many new features as well as enhancements and bug fixes related to security, stability, performance, and device compatibility.
Learn more about Adobe AIR 27 beta
Download Adobe AIR 27 beta
Learn more about Flash Player 27
Download Flash Player 27 beta
As always, we appreciate all feedback. We encourage you to post in our beta forums or create bug reports or feature requests on our public bug database.
Flash Player Beta forum
AIR Beta forum 
Bug database

#AdobeFotoNacht – Summer Edition 2017

Adobe
Fast vier Stunden Livestream: Am 24. August 2017 präsentiert euch Sven Doelle zusammen mit Topkreativen der Branche ab 19.30 Uhr coole Motive, mobile Workflows und Tipps zu beliebten Urlaubs- und Sommer-Motiven. Wir lassen ihn selbst zu Wort kommen:
Wer im Sommer besonders originelle Fotomotive einfangen möchte, kann natürlich in die Ferne reisen, nötig ist das aber gar nicht. Ob nun aus eurer Nachbarschaft, vom Festival mitten aus dem Herzen Deutschlands oder vom Ende der Welt: Die #AdobeFotoNacht – Summer Edition 2017 bietet euch dieses Mal Foto-Inspiration für Orte rund um den Globus und direkt vor der Haustür. Lasst euch am 24. August 2017 von 19.30 bis 23.00 Uhr von der ganzen Bandbreite an Foto-Spots, Workflows und Profi-Tricks rund um stimmungsvolle Urlaubs- und Sommerbilder inspirieren. Erlebt die #AdobeFotonacht entweder im Livestream bei YouTube, auf Facebook oder direkt hier im Blog.
Nichts verpassen: Meldet euch in unserer Facebook Veranstaltung an und bleibt auf dem Laufenden.
oder
Ihr nutzt unseren Kalendereintrag, damit ihr die Show auf keinen Fall verpasst.
Hier könnt ihr den Livestream schauen

Diese Highlights erwarten euch
Als Gastgeber freue ich mich sehr darauf, euch wieder zu einem außergewöhnlich vielfältigen Programm mit hochkarätigen Gästen aus der Foto-Welt und von Adobe begrüßen zu dürfen. Vor dem malerischen Ausblick der Design Offices mitten in Hamburg erhaltet ihr in leicht verständlichen Tutorials Einblick in die Workflows der Profis, ob zu Hause oder unterwegs. In spannend besetzten Talkrunden diskutieren Fotografen und Fotokünstler über die perfekte Ausrüstung für unterwegs und worauf ihr bei Aufnahmen eurer Urlaubs- und Sommer-Szenarien achten solltet.
Ich freue mich schon auf den Meinungsaustausch mit unseren Gästen, denn ein Richtig oder Falsch gibt es in der Fotografie bekanntlich nicht. Für diese Erkenntnis steht nicht zuletzt eine Neuauflage des beliebten Quicktipp-Battles. Matthias Schulze wird aus dem DomQuichotte zum Tutorial-Schlagabtausch herausfordern.
Ich kann euch heute  leider noch nicht alles verraten, aber weitere Einzelheiten zum Programm erfahrt in Kürze hier im Blog oder in unserer #AdobeFotoNacht Facebook Veranstaltung.
Viele Grüße
Euer Sven

Small businesses increase technology spending to take on bigger rivals

Adobe
As consumers seek out more compelling customer experiences, SMBs are realising that they need to be more like big businesses when it comes to technology investment.
It is often said that small and medium business (SMB) leaders are too busy running their business to think strategically, but a report on technology budget outlooks reveals SMBs are now approaching technology strategically, much like their much bigger competitors. And the reason can be explained in two words: customer experience.
Successful SMBs have always understood the importance of customer service, and in many instances have outshone their mega-competitors – indeed, that has been their competitive edge. But the digital marketplace has changed the rules of customer engagement.
A Forrester report on SMBs and technology spending confirms that they are broadening their traditional focus on customer support and are starting to provide the comprehensive customer experience (CX) that consumers now expect and demand. New market entrants, start-up digital disruptors with a singular focus on personalisation and CX have created new service benchmarks.
Alert and agile big businesses have responded to the challenge with heavy investments in innovation, new service models and enabling technology, while SMBs, which have typically been financially conservative and slow to adopt new technologies, are adjusting their mindsets to the digital marketplace.
“SMB behaviour is becoming increasingly similar to that of larger enterprises in both their business priorities and their adoption and utilisation of technology,” Forrester states.
Greater focus on customer priorities
Improving their customers’ experience is now front of mind for SMBs, who have always been sensitive to the cost of doing business. This is borne out in Forrester’s findings – when asked about their top priorities over the next 12 months, 36 per cent nominated growing revenue ahead of reducing costs (29 per cent). Tellingly, the next most urgent priorities were improving CX (27 per cent), improving products and services (23 per cent) and addressing rising customer expectations (22 per cent).
These business priorities are driving SMB investment in technology. “SMBs are becoming more active in both new technology adoption and acceleration of their refresh cycles. Just as similar priorities guide SMBs’ and [big business] investments and focus, SMBs’ technology investment patterns map closely to those of [large] enterprises.”
A strategic focus on IT spending
According to the report, 82% of SMB technology budget decision-makers expect to maintain or increase their IT spending in 2017. Plans to spend more on technology are also matched by a strategic focus on where that investment should occur.
Alert to technology trends, SMBs plan to increase their use of both software-as-a-service (SaaS) and hosting to access the latest CX technologies. SMBs that have already implemented customer-focused software solutions are evaluating new options.
Forrester believes SMBs have become “highly attuned to the customer experience value proposition”, which means big investments to replace older customer service technologies.
Digital and omnichannel consumers don’t care about the size of your business when it comes to finding the best customer experiences. For SMB decision-makers, that means adopting a big business mindset toward technology in order to compete and Forrester’s research shows SMBs are up for the challenge.
“SMBs are looking and behaving increasingly like [large] enterprises in terms of business drivers, technology investment patterns and technology utilisation,” the report concludes.
“SMBs are now quicker than [large] enterprises to pull the trigger on replacing technology solutions that aren’t meeting theirs or their customers’ needs.”
It seems small business has grown up at last.

Small business invests for the digital future

Adobe
The small and medium business (SMB) sector has generally taken a utilitarian or functional approach to technology, seeking efficiency rather than a competitive edge. But the rise of the digital economy and the dramatic shift in how businesses engage with digital-savvy consumers has upped the technology ante for SMBs.
As business focus moves from ‘customer service’ to the higher plane of ‘customer experience’ – which increasingly means across multiple channels and touch points – SMBs are responding to both the challenge and the opportunity to transform their businesses for the new digital marketplace.
As Deloitte Consulting Australia partner Vanessa Matthijssen noted, businesses need to create value “beyond the standard product” for their customers.
“Used well, digital services and connected products enabled by IoT have the potential to thoroughly change the relationship between consumers, the product and the brand. They can boost consumer engagement to deliver substantial value for both consumers and businesses,” she says.
This impetus for SMBs to take decisive digital steps is reflected in the findings of IDC’s FutureScape: Worldwide SMB 2017 Predictions report, which forecast a record $US557 billion in SMB IT spending in 2017, a 3.9% increase over last year. Most notably, that spending will continue a shift from hardware to software and solutions.
Among IDC’s predictions:
• Cloud service brokering (CSB) will be key for mid-market consumption of cloud services, leading almost two-thirds of global SMBs to choose CSB partners by 2019-20.
• Mid-market firms’ mobile investments will rise by up to 50% in 2017.
• Mid-market firms will spend 30% of their IT budgets on mobile projects in 2017.
• By the end of 2019, 70% of mid-market firms will implement cognitive/AI-enabled enterprise software and intelligent assistants.
• 40% of SMBs will be using a big data and analytics solution by 2018.
An analysis by KPMG Enterprise of mid-market companies listed on the Australian Securities Exchange (ASX) found that companies investing in intangible assets such as digital technology are growing their revenue at a faster rate than those which are not (+4% growth compared with -2%). Profitability is also higher in these companies.
KPMG concluded that ‘accessing new horizons through technology is a fantastic opportunity for the mid-market’. This is particularly significant, given that the mid-market sector represents more than 65% of the Australian economy.
Gen Y impact in Asia
Alan Lau, a former senior partner in McKinsey’s Hong Kong office, has noted the generational impact on digitisation in Asian businesses.
Lau, who is now based in Shenzhen, leading the creation of a new fintech business for Chinese internet giant Tencent, says countries such as China, Indonesia and India “are really pushing the boundaries and innovating the most” when it comes to digital transformation.
“Digital is not just about having a website… it’s about digitising your entire enterprise. It’s digitising the process and the customer experience, modernising your IT, injecting big data analytics and AI into your core operations,” Lau says.
“Having visionary leaders, as many Asian companies have, helps tremendously. Many of these are founder-owned companies. They’re first-generation entrepreneurs and they have the skills and commitment to drive through digital transformation.”
The transition to a 21st Century digital business requires vision, commitment and investment from SMBs. Fortunately, the IDC report shows that many businesses are now embarking on this vital digital journey.

Adobe @ DefCon 2017

Adobe
A few weeks ago we joined fellow members of the Adobe security team at Defcon 2017. The conference attendance has grown in size over the years as security has become a mainstream in today’s world. We were looking forward to the great line up of briefings, villages, and capture the flag (CTF) contests – Defcon never disappoints.
Here are some of the briefings this year that we found interesting and valuable to our work here at Adobe.
“A New Era of SSRF – Exploiting URL Parser in Trending Programming Languages” by Orange Tsai
The best part of this presentation was that it was very hands-on and less theoretical – something we look forward to in a presentation at DefCon. The presentation discussed zero-day vulnerabilities in URL parsers and requesters for widely-used languages like Java, Python, Ruby, JavaScript, and more. It was really helpful since Adobe is a multilingual shop. They also discussed about the mitigation strategies. Orange Tsai, the presenter, followed the talk with an interesting demo. He chained 4 different vulnerabilities together including SSRF, CRLF injection, unsafe marshal in memcache, and ruby gem to perform a RCE (Remote Code Execution) on Github Enterprise. The combined technique was called “Protocol Smuggling.” It earned him a bounty of $12,500 from GitHub.
“First SHA-1 collision” presented by Elie Bursztein from Google
This was one of the presentations most looked forward to by attendees – there was a significant wait to even get in. This presentation was super helpful since they demoed how an attacker could forge PDF documents to have the same hash yet different content. We really appreciated the effort that has been put into the research from the anti-abuse team within Google. This work was based on cryptanalysis – considered to be 100,000 times more effective than a brute-force attack. For the tech community, these findings emphasize the need for reducing SHA-1 usage. Google has advocated the deprecation of SHA-1 for many years, particularly when it comes to signing TLS certificates. The team also briefly discussed safer hashing algorithms such as SHA256 and bcrypt. They also spent some time discussing the future of hash security.
“Friday the 13th: JSON Attacks!” by Alvaro Muñoz and Oleksandr Mirosh
The briefing kicked off with examples of deserialization attacks and an explanation of how 2016 came to be known as the year of the “Java Deserialization Apocalypse.” The talk focused on JSON libraries which allow arbitrary code execution upon deserialization of untrusted data. It was followed by a walkthrough of deserialization vulnerabilities in some of the most common Java and .NET libraries. The talk emphasized that the format used for serialization is irrelevant for deserialization attacks. It could be binary data, text such as XML, JSON, or even custom binary formats. The presenter noted that serializers cannot be trusted with untrusted data. The talk provided guidance on detecting if a serializer could be attacked. The briefing ended with the speakers providing mitigation advice to help avoid vulnerable configurations that could leave serialization libraries vulnerable. This briefing was particularly valuable as it helped us better understand JSON attacks, how to discover vulnerable deserialization library configurations, and how to mitigate known issues.
“CableTap: Wirelessly Tapping Your Home Network” by Chris Grayson, Logan Lamb, and Marc Newlin
At this briefing, presenters discussed 26 critical vulnerabilities they discovered in some of the major ISP provided network devices. They also showcased some cool attack chains enabling someone to take complete control over these devices and their network.
Hacking Village
One of the other major highlights of Defcon 25 was the Voting Machine Village. For the first time ever US voting machines were brought into the Hacking Village. Many vulnerabilities were found in these machines over the course of DefCon. It was also reported that the machines were hacked in under 2 hours. The Recon-village also never fails to deliver the best of social engineering exploits. It reminds us of the importance of security training and education. Additionally, the demo labs were thought provoking. We found a lot of tools to potentially add to our toolkits. A couple of the cool ones included Android Tamer by Anant Srivastava which focused on Android Security and EAPHammer – a toolkit for targeted twin attacks on WPA2-Enterprise networks by Gabriel Ryan.
Overall these industry events provide a great opportunity for our own security researchers to mingle with and learn from the broader security community. They help keep our knowledge and skills up-to-date. They also provide invaluable tools to help us better mitigate threats and continue to evolve our Adobe SPLC (Secure Product Lifecycle) process.
Lakshmi Sudheer & Narayan Gowraj
Security Researchers

Die Welt im Zeitraffer: In den Videos des Wiener Filmemachers Peter Jablonowski vergeht die Zeit wie im Flug

Adobe
Wenn Peter Jablonowski zusammen mit seinem Kumpel Thomas Pöcksteiner auf Dreh ist, brauchen die beiden eine Menge Equipment… und vor allem sehr viel Geduld. Seit fünf Jahren sorgt das Duo mit ihren Zeitraffer-Videos für Furore im Netz. Ihre Firma FilmSpektakel spezialisiert sich auf sogenannte Hyperlapse-Aufnahmen. Um das perfekte Bild zu bekommen und den gewünschten Effekt zu erreichen, sind sie dabei Tag und Nacht im Einsatz. Für ihre Video-Reihe „A Taste of …“, ziehen sie mit vier Kameras um die Welt und machen dabei rund 65.000 Aufnahmen – pro Film.
Wir stellen euch Peter Jablonowski in unserem Adobe Freundebuch genauer vor:

Saving Thousands of Hours Onboarding Employees

Adobe
Every week EmployBridge, the largest supplier of specialty staffing in the United States, onboards a whopping 15,000 associates. That’s 15,000 people printing out dozens of onboarding documents and spending hours working with EmployBridge branch office staff to complete every page.
Very few companies ever need to deal with such an incredibly high volume of associates all at once. That’s why EmployBridge worked with management and technology consulting firm Credera to develop a unique applicant tracking system that could keep up with its high-volume needs. With Credera’s custom system, EmployBridge staff can manage, track, and place applicants from a single solution.
To achieve a fully digital system, Credera suggested integrating a digital signature solution. EmployBridge decided to work with Adobe Sign, the digital signature solution in Adobe Document Cloud.
The robust Adobe Sign APIs integrated easily with the custom Credera solution. EmployBridge brands, including Prologistix, ResourceMFG, ProDrivers, and Select Staffing, currently store 154 document templates in Adobe Sign. Having a single location for all templates makes it easier to manage versions and helps reduce the chance of applicants accidentally signing older versions of documents.
Applicants can access and sign onboarding documents from anywhere, even on a mobile device. This is particularly important for EmployBridge as a growing number of applicants use their mobile phones as their primary Internet device. Applicants no longer spend hours filling out paperwork in a branch office. Not only is this more convenient for applicants, but branch staff don’t have to spend time sitting with the applicants. This saves more than 22,000 staff hours weekly across EmployBridge brands, giving staff more flexibility to handle surges in employment, such as the around the holidays when demand for associates rises by 30%.
By eliminating paper onboarding documents, EmployBridge improves sustainability, reduces costs, and lowers risk. Onboarding packets can contain up to 100 pages, and with nearly 15,000 applicants onboarded weekly, going digital saves about 4 million sheets of paper every month.
“Adobe Sign is a game changer for onboarding, boosting savings, efficiency, and compliance,” says Chris Loope, Chief Digital Officer at EmployBridge. “We’re on track to process one million transactions with Adobe Sign in our first year.”
Read the full story here.

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Unable to join Adobe Connect sessions in the Connect Add-in after September 9th, 2017.


Adobe
Issue:
On September 9th, 2017, a certificate within the Adobe Connect meeting code will expire.  All Adobe Connect customers that join Connect sessions (Meeting, Seminars, Virtual Classrooms) using the Connect Add-in will be affected.  This issue will impact all versions of Adobe Connect.
What it looks like:
Starting on the 9th of September, users without the patched version of the Adobe Connect add-in (11.9.980.387) will see the following screen when attempting to join a Connect Session and be unable to join.

 
How to fix it:
Customer with Adobe hosted Connect accounts:
The new Adobe Connect Add-in will be available starting on 9 August 2017.  It can be downloaded and installed from here and will also be available via our lightning installer from Connect within meeting rooms.
Customer with accounts hosted by Adobe (Connect account contains *.adobeconnect.com) will be forced to update their Connect add-in to the new version starting on 8 September 2017.
To help ensure all users can obtain the new Connect Add-in, version 11.9.980.387, you will be asked to install the new Add-in under the following circumstances:

You try to start or join an Adobe Connect meeting for first time and have an older version of the Add-in installed.
You start screen sharing, application sharing, or share PowerPoint (PPTX format) files, and don’t have the latest version of the Add-in installed.

On-Premise/Licensed Customers:
NOTE:  The below information is only for Adobe Connect on-premise Administrators.  
 Along with the above options, Adobe Connect administrators that host their Connect servers on-premise can follow the following tech-note to force the new version of the add-in.   Force new version of add-in.

Requesting Features or Reporting Bugs For Illustrator & InDesign

Adobe
The Adobe Illustrator and InDesign team is moving to a more transparent feature request and bug reporting process to better connect with you. Starting today, you can log, track, and even vote on new features or bugs on https://illustrator.uservoice.com/ or https://indesign.uservoice.com/.  
We are excited to launch this new platform because it gives you, our users, the chance to engage directly with the Engineering and Product Management teams and stay up to date with the latest status of bugs you have reported or features you have requested.
Although we are changing the platform itself, there are no changes to how you submit feature requests or bug reports. You can still submit them without ever leaving the product, through the menu > Help > Submit Bug/Feature Request dropdown. All previous links you have used will redirect to the new platform.
Again, we are excited to launch this new platform and increase our transparency to improve your experience. If you have additional questions, you can browse our FAQs below:
Frequently Asked Questions
What happens after I provide product feedback on Illustrator.uservoice.com or InDesign.uservoice.com?

After you submit new feedback or vote on feedback from other users, the Adobe team reviews those suggestions. Whether the feedback gets implemented depends heavily on how popular the suggestion is among other users. The timing of when feedback is implemented is dependent on the complexity of the change and the availability of engineering resources.

Can I check the status of a product bug or crash that I just reported?

If you have provided product feedback, there are two ways to check on the status. First, you receive an email notification if there is a response to your feedback from the product team. Secondly, you can always go to back to the feedback page via menu > Help > Submit Bug/Feature Request to see comments.  

How do I know when product bugs or crashes are fixed?

In all releases, latest updates to product bugs or crash fixed can be tracked on Illustrator.uservoice.com  or InDesign.uservoice.com. If you are inquiring about a particular bug that you submitted, you can go the feedback page via menu > Help > Submit Bug/Feature Request to see the status of the bug.

How do I provide feedback on the product, or report bugs or crashes?

There are four ways that you can provide feedback to us. First, the recommended way is within our product. Navigate to the menu > Help and select Submit Bug/Feature Request. Second, you can post Bug/Feature Request to our social media channels. Third, you can go to our Adobe Forums where you can submit feedback. Lastly, you can always connect with us through Adobe Support.

How can I be more involved in helping Adobe improve their products?  

The best way to help is by providing ample feedback to us on how we can improve our products with added support or new features. We are always looking for ways to help our members make the most out of our design tools. You can provide feedback from within our product: Navigate to the menu > Help and select Submit Bug/Feature Request. From there, you can provide a new suggestion or vote on an existing one.

I just need help using the product or need a question answered. Where can I get support?   

If you have questions on how to use our product, there are two resources you should consider. For general questions, Adobe Learn contains tutorials and step-by-step product guides that can help you navigate the product. For more specific questions, Adobe Forums is an active community where you can post questions or search for answers to existing questions.  

I have a question about my membership. Who can I ask?

If you have a question about your Creative Cloud membership, you can get help at Adobe Support.